Returns & Refunds Policy
Our Goal
We want you to feel confident shopping with Doctor Recommended Supplements. If you experience an issue with your order, we’re here to help.
Return Eligibility
To be eligible for a return:
- Items must be unused and unopened
- Products must be returned in original packaging
- Return requests must be made within 30 days of delivery
For safety and quality reasons, we cannot accept returns on opened supplements or consumable products unless the item arrived damaged or incorrect.
Non-Returnable Items
The following items are generally non-refundable:
- Opened or used products
- Clearance or final sale items
- Gift cards
- Products damaged due to misuse or improper handling
Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- Photos of the product and packaging
- A brief description of the issue
Refund Process
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be issued to the original payment method used during purchase.
Please allow several business days for your financial institution to process the refund.
Return Shipping
Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.
Shipping fees are generally non-refundable.
Need Assistance?
If you have questions regarding your order, returns, or refunds, please contact us through our Contact Us page and our team will be happy to assist you.
